Privacy Policy

RoadsReg Insights Europe ("our site", "this service", "our online platform") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Data: We may collect personal identification information, such as your name, email address, company name, phone number, and billing information when you register for an account, subscribe to our services, request a demo, or contact us. This data is essential for providing bespoke regulatory briefings, API access, and training workshops.
• Usage Data: We automatically collect information on how our service is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us optimize our interactive map of road restrictions and improve user experience for our Pan-European road regulations database.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

RoadsReg Insights Europe uses the collected data for various purposes:

• To provide and maintain our service, including our pan-European road regulations database and cross-border tolls & vignette guidance.
• To notify you about changes to our service or updates to legislative monitoring and alert service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries regarding vehicle standards & axle-load comparisons or bespoke regulatory briefings.
• To gather analysis or valuable information so that we can improve our service, such as the interactive EU/EEA map.
• To monitor the usage of our service and ensure the fast-loading pages and mobile-first layout are performing efficiently.
• To detect, prevent and address technical issues impacting our API access for logistics platforms.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information, specifically related to country-by-country compliance summaries (EU/EEA) and regulatory translation & localization.

3. Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), RoadsReg Insights Europe's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

RoadsReg Insights Europe may process your Personal Data because:

• We need to perform a contract with you, such as providing consultancy for permit and corridor planning.
• You have given us permission to do so, for example, for receiving training workshop notifications.
• The processing is in our legitimate interests and it's not overridden by your rights, such as improving our regulatory content iconography.
• To comply with the law.

4. Retention of Data

RoadsReg Insights Europe will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

RoadsReg Insights Europe will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside European Union and choose to provide information to us, please note that we transfer the data, including Personal Data, to European Union and process it there.

RoadsReg Insights Europe will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your personal data in the good faith belief that such action is necessary to:

• To comply with a legal obligation.
• To protect and defend the rights or property of RoadsReg Insights Europe.
• To prevent or investigate possible wrongdoing in connection with the service.
• To protect the personal safety of users of the service or the public.
• To protect against legal liability.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement robust technical and organizational measures consistent with WCAG 2.1 AA compliance standards for accessibility.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. RoadsReg Insights Europe aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us using the contact information below.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where RoadsReg Insights Europe relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Service Providers

We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: RoadsReg Insights Europe, 7 Long Quay (Długie Pobrzeże), 3rd Floor, Gdańsk, Pomeranian Voivodeship, 80-830, European Union